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The AZIMUT Hotels property in Kemerovo has successfully passed certification under the China Friendly program. The certificate confirms the hotel’s and its staff’s readiness to welcome guests from the People’s Republic of China.
As part of the program aimed at enhancing the level of service for tourists from the People’s Republic of China in Russia, AZIMUT Hotel Kemerovo has completed the standardization of its services. The obtained status indicates that the hotel meets the required service standards, taking into account the cultural and everyday preferences of travelers from China.
The hotel team has implemented a range of measures to enhance its services, including staff training on the specifics of Chinese culture. Chinese-language signage has been introduced throughout the hotel, and in-room information about services has been translated. Chinese-standard power outlets are also available in rooms upon request. Guests can access brochures, city maps, and other useful information in their native language. Front desk staff use WeChat for communication and real-time translation.
At breakfast in the hotel restaurant, guests from China will find familiar items such as rice, noodles, soy sauce, and other options. The hotel also accepts China UnionPay cards, the most widely used payment system in the PRC.
For AZIMUT Hotel Kemerovo, obtaining the China Friendly certificate is another step toward ensuring a high level of service and expanding its customer base. It confirms the hotel’s commitment to providing the most comfortable stay possible for international guests, which is especially relevant amid the growing flow of tourists from China to Siberia.
